Welcome to 7Bline!
These Terms and Conditions govern your use of our website (www.7bline.com) and the purchase of products offered on our platform. By accessing or using our website, you agree to comply with these Terms and Conditions. Please read them carefully before proceeding.
1. Use of the Website
- By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
- You agree to provide accurate, current, and complete information during the registration and checkout process.
- You are responsible for maintaining the confidentiality of your account credentials and agree to accept responsibility for all activities under your account.
- Unauthorized use of this website, including misuse of content or fraudulent activity, is strictly prohibited.
2. Product Information and Pricing
- We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee that all product details are error-free.
- Prices are subject to change without prior notice.
- Discounts, promotions, or special offers may be limited and subject to additional terms and conditions.
3. Orders and Payments
- Placing an order constitutes an offer to purchase the selected products. All orders are subject to acceptance and availability.
- We reserve the right to refuse, cancel, or limit orders at our sole discretion, particularly in cases of suspected fraud, incorrect pricing, or product unavailability.
- Payments are securely processed through trusted third-party payment gateways. We do not store or handle your complete payment information.
- In case of payment failure or disputes, you may contact us via Email: ********************************info@7bline.com.
4. Shipping and Delivery
- We aim to process and dispatch all orders promptly. Delivery timelines are 5-10business days, depending on location and other factors.
- Delays caused by third-party logistics providers, natural disasters, or other unforeseen events are beyond our control, and we shall not be held fully responsible.
- Shipping fees, if applicable, will be displayed during checkout.
5. Returns, Refunds, and Exchanges
- We do not offer returns or refunds unless a valid issue is identified and approved by our support team (e.g., wrong or defective product).
- Customers must contact our support team within 7 days of receiving the order to raise a valid complaint.
- Refunds, if approved, will be issued via the original payment method within 7-14 business days.
- Exchanges for sizes, colors, or styles are handled on a case-by-case basis and are subject to availability.
- Return shipping costs are the responsibility of the customer, unless the return is due to our error.
For assistance, contact: info@7bline.com or WhatsApp: 0742864750.
6. Intellectual Property
- All content on the 7Bline website, including text, images, logos, designs, and graphics, is the intellectual property of 7Bline.
- You may not reproduce, modify, distribute, or use any content without prior written consent from 7Bline.
7. Limitation of Liability
- 7Bline, its employees, or affiliates shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website, services, or products.
- We do not warrant that our website will be error-free, uninterrupted, or completely secure.
8. Misconduct and Account Termination
- We reserve the right to refuse service, cancel orders, or block user accounts if any misconduct is observed, including but not limited to:
- Abuse or harassment of our staff.
- Fraudulent activities, including false payment claims.
- Misuse of discounts or promotional offers.
Decisions regarding such matters will be made at our sole discretion.
9. Third-Party Services
- We rely on trusted third-party providers for payment processing, shipping, and analytics. While we ensure quality services, we are not responsible for delays, errors, or other issues caused by these third parties.
10. Privacy Policy
- Your personal information is handled in accordance with our Privacy Policy, which outlines how we collect, use, and protect your data. Please review it for more details.
11. Governing Law
- These Terms and Conditions shall be governed by and interpreted in accordance with the laws of Sri Lanka. Any disputes shall be resolved in the courts of Sri Lanka.
12. Amendments to Terms and Conditions
- 7Bline reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes will be effective upon posting on our website.
- By continuing to use our website, you agree to the updated Terms and Conditions.
13. Contact Information
For any inquiries, complaints, or support, please contact us:
- Phone/WhatsApp: 0742864750
- Email: info@7bline.com
- Address: Kandy Rd, Paragahadeniya, Sri Lanka
Thank you for choosing 7Bline. We appreciate your trust and support!